{"id":638,"date":"2026-03-02T15:21:35","date_gmt":"2026-03-02T15:21:35","guid":{"rendered":"https:\/\/www.thinkupacademy.com\/mw\/?page_id=638"},"modified":"2026-03-02T15:27:18","modified_gmt":"2026-03-02T15:27:18","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.thinkupacademy.com\/mw\/refund-policy\/","title":{"rendered":"refund-policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"638\" class=\"elementor elementor-638\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f782840 e-con-full e-flex e-con e-parent\" data-id=\"f782840\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-057da11 elementor-widget elementor-widget-html\" data-id=\"057da11\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ========================================= -->\n<!-- THINKUP ACADEMY MALAWI \u2013 REFUND POLICY   -->\n<!-- Fully Scoped for Elementor               -->\n<!-- ========================================= -->\n\n<style>\n.tu-refund-policy {\n  max-width: 900px;\n  margin: 0 auto;\n  padding: 40px 20px;\n  font-family: 'Poppins', sans-serif;\n  color: #2d3748;\n  line-height: 1.75;\n}\n\n.tu-refund-policy h1 {\n  font-size: 32px;\n  margin-bottom: 10px;\n  color: #0072bb;\n}\n\n.tu-refund-policy .tu-meta {\n  font-size: 14px;\n  color: #718096;\n  margin-bottom: 35px;\n}\n\n.tu-refund-policy h2 {\n  font-size: 20px;\n  margin-top: 35px;\n  margin-bottom: 15px;\n  color: #1a202c;\n}\n\n.tu-refund-policy p {\n  margin-bottom: 15px;\n}\n\n.tu-refund-policy ul {\n  margin-left: 20px;\n  margin-bottom: 20px;\n}\n\n.tu-refund-policy ul li {\n  margin-bottom: 8px;\n}\n\n.tu-refund-policy .tu-highlight {\n  background: #f7fafc;\n  padding: 15px 20px;\n  border-left: 4px solid #0072bb;\n  margin: 20px 0;\n  font-weight: 500;\n}\n\n.tu-refund-policy .tu-warning {\n  background: #fff5f5;\n  border-left: 4px solid #e53e3e;\n  padding: 15px 20px;\n  margin: 20px 0;\n  font-weight: 500;\n}\n\n@media (max-width: 768px) {\n  .tu-refund-policy {\n    padding: 30px 15px;\n  }\n\n  .tu-refund-policy h1 {\n    font-size: 26px;\n  }\n}\n<\/style>\n\n<div class=\"tu-refund-policy\">\n\n  <h1>Refund Policy<\/h1>\n  <div class=\"tu-meta\">\n    <strong>ThinkUp Academy Malawi<\/strong><br>\n    Effective Date: 01 January 2026<br>\n    Last Updated: 01 January 2026\n  <\/div>\n\n  <h2>1. Purpose<\/h2>\n  <p>\n    This Refund Policy outlines the conditions under which tuition fees, registration fees,\n    and related payments made to ThinkUp Academy Malawi may be refunded.\n    By enrolling in any programme, course, or service offered by ThinkUp Academy Malawi,\n    the student agrees to this policy.\n  <\/p>\n\n  <h2>2. Non-Refundable Fees<\/h2>\n  <p>The following fees are strictly non-refundable:<\/p>\n  <ul>\n    <li>Registration \/ Application Fees<\/li>\n    <li>Admission Processing Fees<\/li>\n    <li>Administrative Fees<\/li>\n    <li>Digital Platform Access Fees<\/li>\n    <li>Issued Study Materials (physical or digital)<\/li>\n    <li>Examination Booking Fees (once confirmed)<\/li>\n  <\/ul>\n\n  <div class=\"tu-warning\">\n    These costs are incurred immediately upon processing and cannot be reversed.\n  <\/div>\n\n  <h2>3. Tuition Fee Refunds<\/h2>\n\n  <h2>3.1 Before Course Commencement<\/h2>\n  <p>\n    If a student withdraws in writing before the official start date:\n  <\/p>\n  <ul>\n    <li>Tuition fees may be refunded<\/li>\n    <li>Less any non-refundable administrative charges<\/li>\n    <li>Less any materials already issued<\/li>\n  <\/ul>\n\n  <h2>3.2 Within 7 Days of Course Start<\/h2>\n  <p>\n    If withdrawal occurs within seven (7) calendar days after commencement:\n  <\/p>\n  <ul>\n    <li>Up to 50% of tuition fees may be refunded<\/li>\n    <li>Provided no significant course content has been accessed<\/li>\n    <li>Physical materials must be returned unused<\/li>\n  <\/ul>\n\n  <h2>3.3 After 7 Days of Course Start<\/h2>\n  <div class=\"tu-warning\">\n    No refunds will be issued after 7 days from the course start date.\n  <\/div>\n\n  <h2>4. Payment Plans<\/h2>\n  <ul>\n    <li>All instalments due before withdrawal remain payable<\/li>\n    <li>Failure to complete payment does not qualify for refund<\/li>\n    <li>Outstanding balances remain legally enforceable<\/li>\n  <\/ul>\n\n  <h2>5. Course Postponement or Transfer<\/h2>\n  <p>\n    Students may request course deferral or transfer instead of a refund.\n    Approval is subject to management discretion and administrative fees may apply.\n  <\/p>\n\n  <h2>6. Institutional Cancellation<\/h2>\n  <p>\n    If ThinkUp Academy Malawi cancels a programme due to operational or regulatory reasons,\n    students may receive:\n  <\/p>\n  <ul>\n    <li>A full tuition refund, or<\/li>\n    <li>Transfer to an alternative programme<\/li>\n  <\/ul>\n\n  <h2>7. Special Circumstances<\/h2>\n  <p>\n    Refunds due to medical emergencies or serious hardship must be supported by official documentation.\n    Approval remains at the discretion of management.\n  <\/p>\n\n  <h2>8. Refund Processing<\/h2>\n  <ul>\n    <li>Requests must be submitted in writing to: <strong>malawi@thinkupacademy.com<\/strong><\/li>\n    <li>Processing time: 14\u201321 business days after approval<\/li>\n    <li>Refunds issued only to the original payer<\/li>\n    <li>Bank charges (if applicable) will be deducted<\/li>\n  <\/ul>\n\n  <h2>9. No Refund For<\/h2>\n  <ul>\n    <li>Failure to attend classes<\/li>\n    <li>Failure to complete assessments<\/li>\n    <li>Change of mind<\/li>\n    <li>Personal scheduling conflicts<\/li>\n    <li>Academic failure<\/li>\n  <\/ul>\n\n  <div class=\"tu-highlight\">\n    Enrollment confirms commitment. Students are advised to review programme details carefully before payment.\n  <\/div>\n\n  <h2>10. Policy Updates<\/h2>\n  <p>\n    ThinkUp Academy Malawi reserves the right to update this policy.\n    The version in effect at the time of enrollment shall apply.\n  <\/p>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy ThinkUp Academy Malawi Effective Date: 01 January 2026 Last Updated: 01 January 2026 1. Purpose This Refund Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-638","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/pages\/638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/comments?post=638"}],"version-history":[{"count":4,"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/pages\/638\/revisions"}],"predecessor-version":[{"id":645,"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/pages\/638\/revisions\/645"}],"wp:attachment":[{"href":"https:\/\/www.thinkupacademy.com\/mw\/wp-json\/wp\/v2\/media?parent=638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}